Merthyr Self Storage and Removals Testimonials
Here's what some of our customers say and think about us...
The move was top drawer, I am happy anytime to give your service my highest recommendations. The staff you sent were exemplary in every way possible. Its been a very long time since I have been lucky enough to experience a level of service from a company which was exceptional in every single facet of its operation. My new e-mail address is email@example.com if you have any potential customers seeking reassurances as to the quality of the service provided to me you may release my e-mail address to them - service of this quality must be praised because it is so rare these days. Regards and respect.
- Martin Noakes
Thank you so much for moving my house furniture on March 18th 2013. You and your men done a fab job, nothing broken or chipped or dented. I had some big appliances like my double range cooker and big fridge freezer and they were well packed with thick cling film slink wrapped, everything was slink wrapped to keep it dry, clean and safe and from breaking. Everything was put in the correct rooms and because of that the whole six bedrooms house was unpacked and put away in a day and half. Don't bother with city moves from Cardiff Bay, they are a load of rubbish, I used them for 2 previous moves last year and the year before, lots of broken and dented appliances. they lie and say that other companies are not insured or say that they are a man with a van, just so they get the business. If and when I move again, I will only use Merthyr Self Storage. Jason and his crew went over and above the normal call of duty to ensure my move was perfect, as I have my husband in Afghanistan at war. Anyone who wants to ring me for a ref for this company please do so on 01656 712161.
- Jennifer Burgwyn
Just a short note to say thanks for the efforts yesterday, when we relocated my mum. The service provide by you guys was first class and certainly helped in making the relocation of my mum from Merthyr to Bristol as straightforward as possible. From the outset it was “pain free”, from the original booking, confirmation and then crucially the actual move itself. The guys turned-up promptly and were very courteous and efficient in emptying the house and then delivering to the two destinations in Bristol by mid-afternoon. So much so that by 7 in the evening we were “unpacked” (well, not too many boxes to empty!!) and sat down to dinner with a well deserved glass of wine. Again many thanks for making the whole thing pain free – and can you make sure to pass our thanks on to the team, Very best regards.
- S G Morgan (Head of Engineering Capability - GTSC)
They say moving house is one of the most stressful events you undertake in life, however my move was painless and over in a flash, thanks to your excellent company. I was extremely pleased with your removal company and I have very high standards being a Warrant Officer in the British Army. The service I received was outstanding, your team were very hard working, friendly and totally professional. Nothing was a problem for them. I would totally recommend your company to anyone. Thank you once again for a pain free move.
MSS provided an excellent service for us and took the time to fully understand our requirements in advance of the move, making moving day a pleasant experience with a friendly removal team. They provided a cost effective service where the removal team handled everything with the care and efficiency we expect from a removal company, we would recommend them to anyone. Please contact me via email: firstname.lastname@example.org if you wish me to personally provide a reference for you.
- Markus and Samantha Warwick
MSS removal is most reliable, efficient and helpful company, will not hesitate to use their services in future.
- Dr K Ojha, Medical Practitioner
Awesome service, I will be using you guys again and letting everyone know. Kind regards.
Just wanted to say the guys that came today were great. Very polite and hard working. Very happy with the service you provided. Regards.
The service we received from the company was fantastic; the men were extremely efficient, helpful and polite. They made our removal day stress free! We would highly recommend!
I can’t recommend your service enough! We had reservations as we’ve never used a moving company before (we always hired our own van), but these were completely unfounded! We were provided with plenty of boxes in plenty of time to allow us to pack up our stuff ahead of the move. Any queries I had prior to the move were answered quickly and in full. The boys arrived early and got straight on with loading the van. They were quick, efficient and friendly. Unloading at the new house was just as good. All our furniture and goods were in perfect condition after transit, and special care was taken to wrap and move our electrical goods (TVs, PC, etc). We will definitely use you if/when we move again, and would definitely recommend you to family and friends.
Thanks for everything, the crew this morning were superb working well together. They were on time and worked efficiently. Thank you very much for your help in what has been a very stressful time for us all... will definitely recommend the company. Thank you for your generous rebate! Best wishes.
Many thanks to MSS Removals for undertaking my house removal. It wasn’t a straightforward job given access difficulties on both sites but the chaps took it all in their stride. They went about their business in a professional and unfussy way and got the job done in a remarkably quick time. Many thanks indeed.
- Simon Bradley
The removal was completed very efficiently and professionally. The service was conducted to a very high standard. Very pleasant staff who were always polite and provided an excellent service. Thank you.
Thanks to MSS Removals once again for a smooth hassle free move - with five of your cheerful willing chaps it all got done very quickly!
- Susan Powell
I would highly recommend your company the move was carried out very professionally and expertly by the lads that moved us in quick time. Thank you, regards.
- Alan and Angela Burke
Can I say that from the first point of contact the service has been excellent. I was given reassuring advice about how to go about using your service followed by outstanding service from Sebastian and Rhyse who came to collect, pack and transport to Merthyr. As a family we found ourselves in 'unchartered territory' made worse by the fact my son had to conduct business from overseas by email etc & neither my husband or I were physically able to help. We haven't finished with you yet!!! Many thanks and best wishes for the Christmas holiday to you & your staff.
- Dr. Elizabeth A Parry
Would like to say that the boys did a fantastic job. Please pass on our praise; They worked very hard & were polite. They were all that you would hope a company could be. I would have no hesitation in recommending this company. They were also very helpful when the dates of removal kept getting changed. Thank you to all of you! Kind regards.
MSS Removals provide a 1st class service from start to finish of our move, the staff were friendly, polite and extremely helpful throughout. An excellent price for our move and first rate staff made MSS a excellent choice.
Thank you for the excellent service.
- Mrs Batuwitage
Satisfied with the removal service and the free boxes given to us. Highly recommended. Competitively priced.
We found the service to be very good from the start. The office staff were very patient and understanding about the problems we were having with the move and on the day the removal guys turned up bang on time, were polite and friendly and did a very good job especially as we had some awkard objects to move including a complete gym!! We would definately use MSS removals again. Thanks for all your help, maybe youll move us to West Wales in a year and a half's time! All the best.
Just a quick line to say thank you for moving house for us on 27th October, Chris, Sebastian, Justin & Rhys were brilliant, nothing was too much trouble for them & they were very careful. We have moved a few times & the boys you sent were the best we`ve had, can you pass our thanks onto them for doing a fantastic job for us. Kind regards,
- Colin & Carol Atyeo
Thank you for all your help. The boxes were a life saver and your guys worked really hard and very quickly - Regards.
The move went very well, the three lads worked very hard and nothing was to much trouble for them - in fact they were faultless and I would recommend MSS Removals to anyone. Thanks for the hassle free move and hats off to your company and the three guys who moved us! Regards.
Aside from poor timekeeping on both mornings the moves were excellent! Not one breakage and everything uplifted swiftly; all put in the right place. I would recommend again. Best wishes.
The boys were very polite, efficient and acted in a professional manner! Moved us in within a short space of time. Nicely done! Kind regards.
Thanks for getting our furniture down to Hastings after six months in storage with you. I'm happy to say that it all arrived in good condition apart from 1 tiny chip at the bottom corner of a book case. Your guys were very helpful and unloaded in good time. Thanks for your help from quote, through storage and delivery - I would feel very happy to recommend you to others. Thanks again, regards.
We only had 4 days to empty a house, so we needed the help of a removal company, first to respond from a web search was MSS Removals. As promised 3 men and a van appeared on the appointed day and time. The 3 men, all very polite and respectful worked extremely hard moving some large, very heavy and very old furniture to 4 separate locations using care and diligence. Regards.
- Nigel & Helen
I was very pleased with the lads you sent me, they did their job to a very high standard, plus the service I received from yourself and company thanks again for a painless move for me - bit harder for the boys though, which I'm very grateful to, thanks.
- Bob Parry
My compliments to you an your staff. The young men that did our move get 12 out 10 for the way they completed our move. We had no damage and to say they had it easy at both ends was an understatement. We will certainly recommend MSS Removals - Once again thank you. Regards.
- Wendy Wenman
The boys to this morning were amazing. They had two very difficult beds to move but done so with no damage or stress. Very polite and respectfully of all my belongings.
I would like if you could pass on my thanks to the guys who supported with the move yesterday. They worked extremely hard and made the move stress free. Regards.
We are more than happy with the service that you have provided in difficult and urgent circumstances. Everyone we have spoken to on the phone, particularly Sam, have been fantastic and we wouldn’t hesitate to approach yourselves in the future, should anything of this nature come up again. Thank you for all your help. Kind regards.
- All-UK Adjusters Limited
I can say without any doubt that your men are hard working, polite and happy workers, nothing was a problem for them regarding the move. I hope that you pay them well as they are credit to your company! Best Regards.
- Ken Hannah
May I say many thanks for making a very stressful day a lot easier. All of your men were a credit to your company. There were friendly, very helpful and acted very professional at all times. They were very quick and treated our belongings with care and respect. I certainly wouldn't hesitate to recommend your company. Many thanks.
Excellent service. All our contents were carefully packed and loaded. Took a lot of stress off my head. Great job.
I would just like to say how great the guys were who moved me yesterday. They were all very polite, friendly and professional, they are a credit to your company. I wouldn't hesitate to recommend your company, thank you for making a stressful day less stressful.
- Zoe Heron
We have nothing but praise for your three guys headed by McKenzie, they are a credit to your company. They were Professional, efficient , polite and very hard working. Thank you for making the whole process a little bit easier and taking the hassle of moving away from us. Please thank McKenzie and his team on our behalf! Regards
- Neil and Serena
May I take this opportunity to say how pleased we were with the gentlemen that moved our belongings to our new house. The four guys were very professional and polite. They took extreme care in moving our belongings and we had no damage what so ever so we were both very pleased. Regards.
On the 20th June your company moved myself and my Mum 285 miles. The Boys turned up in the morning and worked hard to empty both houses within 3 hours! Making sure to take care of our property and taking extra care of a certain item I had that was extremely delicate and meant a lot to me. They drove the full journey from Wales to Norfolk and emptied the vans just as quick as they loaded them. It was pouring with rain and not once did they complain. They put all the boxes and furniture in the right rooms for us to unbox. They were extremely polite and friendly and are a credit to the company! Your company made the massive move calm and less stressful. Especially when I have two small children. I would definitely recommend the company to anyone I know who wants to move. Thank you all so much. I was dreading the whole move but after meeting with Sam and the boys working hard it seemed a smooth and easy move.
Thank you for the excellent service provided from the time of my enquiry and the actual move. The two lads who did the move were exceptional, professional and helpful. They took their time to ensure items were packed onto the van correctly and that no damage was done. I would recommend MSS to anyone considering using your removal service. Kind Regards.
- Phil Smith
I wanted to thank you and your boys for your help with my move. You were able to load my things and store them and arrive on the day by lunchtime! Aftet a 285 mile journey! The boys were amazing. Hard working and careful. Everything arrived in one piece and was put in the correct rooms for me to unpack. The boys had been on the road for well over 8 hours and still worked like mad to get it all in so I could get it sorted and straight. Those boys are a credit to you and I cant recommend your company highly enough. Sam was also very helpful. Arranging loading earlier than the move date to accomadate us and bearing with us until we had a move date. He kept us updated with information and called when they vans were close so we could get ready. Very professional first class service with hardworking teams and will promote the company to anyone who asks. Thanks again.
- Helen Hall
We were very pleased with the move out. The boys worked very, very hard and made sure everything was moved safely and securely. We had no breakages and even though it poured with rain from time to time nothing got wet.
Thank you so much for helping us move on 27th May. The boys you supplied were great and very professional. It was a very stressful day mainly due to red tape but the boys were very patient and dedicated (even on a Friday)! They took care to load the vans, carefully wrapping delicate, fragile and valuables items up (equipment/furniture) to making sure nothing would smash in transit. Without hesitation, I will definitely recommend your services in future! Kind Regards.
We used this company to move from CF44 to LE10. Sam @ the office was really helpful and made contact several times for updates on our situation prior to us moving, Mackenzie was both professional and very helpful when he visited our sold property & again when he revisited to confirm arrangements. Mackenzie, Keiron & a third person, unfortunately I cannot remember his name were extremely pleasant and very helpful. Although arriving a little later than planned our goods were packed with care and every attention was paid to make sure that they were secure to be transported a great distance safely. On arrival at our new home at our request 2 days later Mackenzie & Co were straight to the job, unpacking with care and making sure that all our goods were placed exactly where we wanted them. They only left after making sure that everything was as it should be and accepting only 1 cup of tea. I would have no hesitation in recommending MSS Removals/Self Storage to anyone who asks. Thanks very much!
We were very pleased with the service and the team from MSS. They supplied a team of 4 people to move us from Wales to London. The guys were very polite and flexible - and very respectful of our belongings. It was a long day for them and they kept good humour throughout. Best regards.
Thank you for the quotation and for the use of your vehicle over the last few weeks it was brilliant! We are ok at the moment but look forward to doing further business with you in the next few months.
Your Guys were fantastic! Worked their socks off all day. Very polite, professional and wrapped things perfectly with the cellophane. It was a long day starting at 7am and not finishing until 8pm but throughout the whole day they worked hard and with a smile on their faces. Kind regards.
We would like to thank Sam and his team for the outstanding service we received, and would not hesitate to recommend MSS Removals. Moving home is very stressful and these were particularly difficult circumstances! Sam’s professionalism and customer service were fantastic and cannot thank him (and his team) enough. Kind regards.
- Marie - For All-UK Adjusters Limited
I would like to thank MSS for moving us at very short notice. The men worked very hard - late at night in the rain. We did not do anything they did it all. Also thay were very polite all our wardrobes were wrapped, plus covered in blankets. My solicitor had the moving date wrong and we had a phone call from the new owner to say they were moving in a few hours - my World dropped because we were moving in 4 days! I phoned (MSS) and they said that they will come now and they did! I would like to thank you all again. So anyone looking for a removal company give them a ring or send them an email because thay will get the job done safe!
The two men who came were very polite and friendly and did an excellent job. There was no lift in my flat block so it was hard work but they moved everything very quickly.
Many thanks for the services provided, both gentleman who helped in our move where very helpful, polite and hard working! Making this a stress free day. Thanks again.
Just to say a big thank you to the three boys yesterday who moved us from Llangadog to Leominster, they were so helpful, especially when the wheel came off our trailer enroute - wishing you all the best, kind regards.
- Elizabeth and Colin
I can say only a few words about the service provided. "The best service a mover can get. Very helping and kind attitude". Thanks.
The service provided was extremely professional and efficient. The team arrived exactly at the time quoted - although it was 100 mile trip. The team of 3 were polite, professional and extremely hard working. It was a pleasure to have this part of my move completed with no hassle. Extremely pleased!
The boy's that moved us were fantastic. They worked tirelessly all day.
My Mother-in-Law cannot speak highly enough of the removal service provided by your team. Hard working and considerate and made the move from a 4 bed bungalow to a 2 bed bungalow much easier than we initially predicted. I recommend the packing service. Lastly, the cost was very competitive. Would recommend go other people.
Thank you for a great service. Your quotation was very competitive. The two workers quietly and speedily loaded and unloaded the van very efficiently with the minimum of fuss - which made it much less stressful morning for us! Many thanks again.
We were very satisfied with the McKenzie and Stephan - and with the removal service provided by yourselves. Regards.
- Peter Otto
Your service was invaluable on our day of moving. The boys were efficient, helpful and a pleasure to have in our home. We would certainly use you again and will recommend you to all our friends and family. Thank you again you were all amazing. Regards.
Your removal van turned up before time which was good. The move was made efficiently and the removal men were very accommodating.
We were very satisfied with the service we received, thank you. I particularly appreciate that the crew were happy to help with any request - Anything I asked for was met with 'yes, no problem'. I am happy for you to add my comments to your website, I will be recommending you to others.
I was very satisfied with the service provided by MSS Removals. As well as being reliable, professional and friendly, I liked the fact that they also accommodated my wish to do the move later in the afternoon, which meant that I didn't have to miss work. I would certainly recommend them to others.
We were very pleased with the team from MSS who moved us from Wales to Cornwall last week. The boys were prompt, friendly and efficient and worked hard all day to make sure we could complete the move in a day. MSS were the only company we contacted who were prepared to do the whole move in one day and we were really happy with the service they provided. This is the 3rd time MSS has moved us and we happily recommend them to our friends.
I am so happy with the service and the attention that the three men gave to even my fragile items - not one was broken and such care was taken and they put me at ease even on my move for me too. I would recommend them anyday, all I can say is always wrap your fragiles well, I had no problems at all.
The movers were absolutely fantastic. The most noticeable thing about them was their politeness; I don't particularly like being called "Sir" but they insisted. I liked the way they pointed out any damage to anything they handled but, I'm glad to say that all the damage they pointed out had occurred in the past, before this move. So, no damage was caused during this move. We had arranged with Sam that the move would start at 8am. However, the men turned up at 7am. If we had known that we would have made sure that we were there at 7am to get an earlier start. In my opinion, the move went very smoothly and we are very pleased with the way it went. We must also thank you for putting up with the number of changes of moving dates that we threw on you, you have been very understanding and patient with us. This is the second time we have used your removal service and, should we move again in the future, we hope that your firm will still be in business and will move us again. Many thanks to everyone involved.
I would like to thank you and your team of men that did the house move for us on the 16th October. They were all amazing, professional, kind, extremely hardworking and took the stress out of the day for myself and my partner. Josh, Seb and Leon are a fantastic team that worked together, they were all very considerate and polite, we couldn't have asked for more. Will you pass on our sincere thanks to them, they are a real asset to you. It was a pleasure to meet them, I think you should very proud of the way they work together. Best wishes.
- Rhiannon & Maria
We were delighted by the service MSS provided for our move last week (3 December 2015). Mackenzie and his colleagues worked hard throughout the day, and showed great care and good humour at all times. The move went very smoothly. Thank you.
- Christopher Ward
My move on Saturday 21 Nov 2015 was made stress free by the efficiency of Sebastian, big Chris & little Chris, nothing was too much trouble. They were polite, friendly and hard working. They transported me, my furniture and 83 boxes with ease. Thanks also to Sam who arranged the move. I have no hesitation in recommending your company and would definitely use your services again in the future.
This was our fouth removal job with MSS - THEY ARE VERY GOOD, always on time, caring & service with smile! I can revecomamd them without any hesitation. Special thanks to Sabastian for his hard work.
- Dr K Ojha, Medical Practitioner
I would like to take this opportunity to give our warmest thanks for moving us last week. The three lads worked incredibly hard and were always friendly and obliging, nothing was too much trouble for them. As well as carrying our furniture and belongings 60 metres to the van, they also dismantled a bed and large wardrobe. They also took two large mirrors off the wall. After a 100 mile journey, they then unloaded the van and at the end of a long hard day, had to move our very heavy settees around the property and remove the feet in order to get them in. They then re-assembled the wardrobe and bed. We were absolutely delighted with the removal and honestly it would have taken us a week to do it ourselves and would have cost far more. Please thank McKenzie, Jordan and Darren for us, they were superb. Best regards.
- John and Pauline
I was extremely satisfied with the service I received from MSS Removals. The boys were great, very professional and they worked around my difficult requirements without complaint. The price was excellent, very competitive and worth every penny. I would highly recommend this service as it helped take the stress out of moving for me and my husband. Thanks to all at MSS. Kind regards.
Excellent work couldn't have been more helpful.
- S Longworth
Great bunch of lads. Nothing too much trouble. No moaning. Very careful with no damage, would recommend every time. Thanks, MMS.
Many Thanks to McKenzie and team for a very professional and efficient move. Unfortunately (due to solicitors time limits) my move took two days instead of the intended one day. This led to a lot of waiting around for the removal team but they handled this in a quiet and patient way. I would certainly recommend this company to anyone wanting a hassle free move with an expert company. Thank you.
- Lance Boswell
McKenzie and Sebastian did a great job on the move from my home to my son's in Wiltshire. We were both very pleased. I am now trying to set a date for moving the rest of my things. On the move to Wiltshire it was not possible to take the running machine to my daughter's house as my son-in-law had not uncoupled it properly. McKenzie said he could have done it easily but did not have the right tools with him. He told me he could do it on the next move. Regards.
- Pam Whalley
Your guys who did the removal for me on Wednesday, as they told you, 10 minutes before they turned up the council turned up to dig up the car park - your guys had to put nearly everything over the wall. How they can work in those conditions I never understand they did a first class job. Thanks a lot.
Thanks to Josh and the team. They arrived punctually and were polite and professional in their approach. We were very happy overall with the service and would gladly recommend MSS Removals to anyone moving home. Regards.
- Howard Parkhouse
I would like to thank you and your team of men that did the house move for us on 16 October 2015. They were all amazing, professional, kind, extremely hardworking and took the stress out of the day for myself and my partner. Josh, Seb and Leon are a fantastic team that worked together, they were all very considerate and polite, we couldn't have asked for more. Will you pass on our sincere thanks to them, they are a real asset to you. It was a pleasure to meet them, I think you should very proud of the way they work together. Many thanks again to you, your team Josh, Seb and Leon.
May I say thank you to a wonderful group of people. From the time Mackenzie called at my home until the time they finished unloading in Connahs Quay, they were professional to their finger tips. I have recommended your company to 3 people, 2 of which you already know of you and 1 more will be contacting you shortly. Once more thank you.
- Elsa Wall
Nice lads. Polite, presentable and did what was needed. No fuss or bother. Apart from being 50 minutes late, it was great. Cheers.
Thank you for such a hasslefree service. The boys, Josh & (can't remember his name) were courteous and very efficient from arrival/packing & delivery. The price of the move is also very competitive. We will definitely call you again for future moves. Best wishes.
- Sepiah Owen
The team that moved me were polite and efficient. They were also courteous and were very helpful, nothing was too much for them.
Brilliant team! Excellent job done! Defo would hire again. Thank you!
We hired from you on the 19/09/15. We found the vehicle excellent, the team at the depot professional and helpful. Making that side of our move less stressful. Would recommend you to anyone. Thanks.
- Geoff Baldwin
Excellent service, best price, all professionally communicated throughout. On moving day the MSS team turned up on time, well equipped and quietly competent and moved everything with a smile and good humour, making the move a smooth, stress-free experience. Thank you. Thank you so much, the boys were amazing, and we will definitely recommend your company. Thanks again.
- Richard Morgan
The service on Friday was superb. All of the team were polite and worked extremely hard all day. When we got to our new home to unload there was a 2 hour delay, no one complained and as soon as we gained access everyone just got on with the job. Many thanks again.
Fabulous job, the boys were so nice. Will be using again.
- Wendy Williamson
As expected your removals team was punctual, professional and very hard working! They completed the removals in good time and we cannot find fault with the service they provided. Coordinating the arrangements beforehand was easily done through contact with very helpful staff. We would have no problems recommending MSS removals to friends and family. Many thanks.
- Matthew Humphreys
Very pleased with the company, would recommend them and would hire them to pick up small to large items in the future. Both men were fit, polite, good looking, and hard working and they both took care of my furniture.
We were very impressed by the removals team who made every effort to make the house move a smooth and problem-free one... pleasant helpful and polite. The only criticism would be that they weren't able to assemble the 2 beds I was expecting to be assembled because they didnt have the adequate tools; apart from that I would highly recommend your company to anyone needing a hassle-free experience. Thank you and please thank the relevant team who were here on the day.
Excellent days work, very polite and handled all our furniture with care. Highly recommended.
- Mr Sleight
Please express our great thanks to the team of lads who carried out our move. They were excellent, we couldn't fault them in anything they did. Many thanks.
- David and Debbie
Excellent service. Very reasonable price considering distance and time (362 mile round trip). Takes all the stress out of moving. Would highly recommend.
They were a great crowd of guys who were very professional at their jobs. Hard working and cheerful during a busy day. We would have no hesitation in recommending your Company to any prospective movers.
- Brian & Jean Evans
Boys have been great despite one light being broken. Helpful, patient and considerate. Thanks for your great service.
- Huw Thomas
Company is exceptional. Competitive quote. Personal service and the guys we had were polite friendly and could not do enough to help. I have referred into 3 friends who all need removals. Seb in particular is an asset to your firm. Will definitely use you again.
- Sara Lynne
I was very happy with the removal. It was done swiftly. It was competitively priced and the men that carried out the removal were friendly and polite. Thanks.
MSS Removals were great when we recently moved house. They were very patient with our last minute completion date and had a really good team who turned up early enough for everything to be out of the house by mid-morning. I was impressed with the team - hardworking and careful with our belongings. And they cheerfully carried everything to the right room! We also used them to collect a piano - again, a painless experience as they were punctual and efficient. MSS Removals were also very competively priced. Would recommend.
As you will be aware, moving is a very stressful time, taking a lot of planning and organisation. The boys that moved my house at the weekend were fabulous. They were good humoured, helpful, courteous and nothing was too much trouble! Not forgetting careful not to damage furniture or property at both properties. I would highly recommend. Kind regards.
- Andrea Davies
Could you please pass on my thanks to the two (not three as stated) men who helped me move on Saturday. They were professional and flawless. They arrived on time, were courteous and gracious and arrived at the destination in record time. Regards.
Can't fault the service and the professionalism of staff in any way. Made a stressful event into a smooth and manageable one. Would recommend the company to anyone looking to move! We moved over 200 miles and our stuff was well looked after and price matched!! Our remover, Sebastian was great! Hard working, courteous and well humoured. Thanks again chaps!
Thank you for your assistance with our recent move. Everything went smoothly from our point of view and those packing and unpacking our belongings were very helpful, conscientious and hardworking. Regards.
We wanted to let you know that your removal team on Wednesday were brilliant - a really efficient outfit. We were amazed at how quickly they moved everything. All the best.
Many thanks to you and your staff – very helpful.
Many thanks for your assistance in my move to my new home; everything went really great... no damages - the guys were great, put items where I wanted, very polite and friendly. Great job well done to the staff!
Cannot thank you all enough! Recently moved from Cardiff to Glasgow and at very short notice. The guys were very professional and took the hassle and stress out of the whole process. A big thank you to Sam for arranging and even bigger thanks to Mackenzie and Darren who did the hard part, nothing was too much trouble for them and I would not hesitate to recommend MSS to anyone.
- Jon Day
We were very pleased with the removals service. The guys were efficient and friendly. Best regards.
I have to say that the 2 lads who handled my recent house move were excellent. Delivering the furniture at the destination was quite tricky, but they handled it in their stride. I could not fault the service. Regards,
- Ashley Stedman
I was initially quite worried and stressed about moving but the guys were really friendly and professional and made my move easy for me. I will definitely be using you guys in the future.
I cannot recommend the team you sent to do my removals highly enough! They were very polite courteous professional and hard working. The were great ambassadors of your company. Thank you for making my move so easy! I would definitely recommend you! Regards,
Hi Martin, The guys worked extremely hard. They were very conscientious. It was a friendly service and a job well done! I have already recommended your company to a friend. Regards
- Mrs E Phillips
Thank you once again for the excellent job your men did. Once again thank you.
Many thanks to your brilliant team for making a big move to the other side of the country so much easier. The guys were fantastic and really helpful. I would highly recommend your service. Kind regards.
Please pass on my heartfelt thanks to the wonderful men who moved me and my family last Friday 5th December. My husband and I were overwhelmed by the courtesy, thought, willingness and sheer hard work shown by all the crew, as well as the infectious humour!! A huge thank you to Colin, Josh, Seb and Leon. You took the stress out of the day and did it with professionalism and warmth! Thank you and Merry Christmas!
- Tina Davies
Just wanted to say thank you for the wonderful removal service you provided us last weekend! All the removal men were great, efficient, helpful, nice guys. The whole move process was done and dusted in less than 2 hours and we couldn't find any fault with their efforts. Overall an excellent service which made our moving day a stress free and pleasurable day. We will definitely be recommending you to everyone we know! Many thanks for all the help.
- Mrs A Cooper
Thank you, and your staff for a prompt,efficient service .Everything went to plan. We would certainly use your service again. Kind Regards.
I would like to thank you and your team of expert removal men for completing the house move without any problems. I would recomend your company to anyone considering a house move, or any type of removal job. Well done, and thanks again,
- Ross Newing
Move went well. Two lads were quite professional in their approach, and no damage was caused.
- Rex Taylor
I hired MSS to assist with a house swap from a large 3 bed, the gentlemen turned up and got to work straight away, it took roughly an hour to load all of the upstairs onto the van and all the boxes (there was about 60), it took roughly 3 hours to move everything mainly due to the people we swapped with being slow and rude of the guys much to our embarrassment, they criticised every move they made yet the guys from mss remained professional and laughed it off even doing an extra trip so we didn't have to encounter these people again, the one gentleman took a shine to my 4 year old who also took a shine to him, he called her princess throughout and found the lightest boxes for her to carry he shared his lunch with her and even made sure he found her to say good bye, I cannot give these men higher praise for their outstanding work not only making one of the most stressful days easier but putting up with those horrible people with great restraint and most importantly making my little girl feel like she was a part of the whole thing and that she helped, fantastic guys!!!
Friendly and efficient team made our move run smoothly. Many thanks,
What can I say about everyone I’ve dealt with at MSS? You have all been superb. From Sam who took my initial booking (and subsequent changes), right through to the boys who did my removals. They were polite, cheerful and nothing was too much trouble. Even down to the call I had from Sam, after my belongings were removed and put into storage, to make sure that everything had gone smoothly for me and to reassure me that everything had arrived safe and sound. I would (and have done already) recommend your company to anyone considering moving. Thanks again for making a difficult time much easier!
Moving from Wales to the South of England with an 8 week old baby was never going to be easy, but right from meeting Sam for the survey and very competitive quote to the real hard work by McKenzie and Sebastian, who did despite our reservations fit everything in, the whole team made the whole process as stress free as they could. A thoroughly professional and exceptionally friendly service. Thank you.
The heavens opened for most of the day but the boys kept going and did a great job. Thank you for all your help.
- C Hailey
Ken and I were very pleased with the Removal service, the four men worked extremely hard! Thank you,
- Natalie & Ken
Quick, efficient and cost effective. The lads at Merthy Self Storage understood the stresses and hassle of moving house and were keen to help out as much as possible. Communication with office was quick and responsive, the removal team turned up when they said they would and did exactly what they promised to do. The storage costs were very competitive and instructions for access was simple and clear. I would definitely use them again and they are highly recommended. Thanks.
The move itself went smoothly and everything was fine on the day. We have already recommended your company to other people and we were happy with service we received. Thanks very much.
An efficient and friendly service from initial contact to completion of delivery. All went smoothly, and was good value for money. I would not hesitate to use your services again. Many thanks,
Thank you for your professional and reassuring service that you have provided to myself and my family during a very stressful time. A special thanks to Sam and the crew who moved us on the day, they were amazing to say the least. All with whom we had dealings with including the owner we cannot praise enough!!! Thank you again and would highly recommend your services to anyone. Kind regards,
- Michelle & Family
The team were punctual and worked very hard throughout the day. Unfortunately they had not been given a clothes rail and our clothes ended all up in a big pile on a bed. 2 items were damaged but fortunately covered by their insurance. Quite pleased with efficiency and overall costs. Many thanks to the team.
Sorry it has taken until now to tell you that MacKenzie and Andrew made a brilliant team and were a lovely pair of young men who did not have an easy task, as the furniture was not just large and heavy it also had to go into a smaller house without easy access to the lounge. Despite the heat and my continual chatter they both remained pleasant and polite and I would recommend them to anyone. I would appreciate it if you could thank them again for me and tell them that once everything was unpacked the house looked much better and eventually there will be place for everything. Regards,
It is a pleasure to provide feedback - Thank you for a very efficient and friendly service at a very stressful time. From our initial quote request to the final move nothing was too much trouble from the management staff to the removal men who worked very hard and efficiently on the day. I would without hesitation recommend your company. Thank you for a very professional service.
- Jenny & John Merriman
I crashed my car about 11:30am on a Saturday afternoon, my insurance company couldn't get me a courtesy car until my car was picked up on the Monday or Tuesday. By the time I tried to hire a car it was gone 12 noon. Everywhere was closed - until I found HIRE ME VEHICLE RENTALS. Within 1 hour I was driving a car of theirs and they have a 24 hour rate service so when my courtesy car arrived they were on the end of the phone for me to return the car I had hired... The service I received from them was first class and I would strongly recommend them to anyone. Very helpful and very friendly as well.
- Mike Williams
Fantastic service from initial quote through to the house move itself. Sam kept in touch the whole way through the process and kept to his word on the price. The 3 guys that moved us were hard working and knowledgable. We were all packed up within 2 hours and sat outside the new house with ample time to spare. In fact they helped our sellers move their stuff out of the house as the removal company they chose were struggling to get everything out of the house and loaded in time. I would be more than happy to use you again and recommend your services to friends and family.
A huge thanks to you and the team that helped us move yesterday, they were absolutely brilliant and we won't hesitate to use you again for our future move.
I was very pleased with the service provided by Merthyr Self Storage who enabled us to move to our new home with minimum ease and disruption. Thank you very much to all at Merthyr Self Storage. Regards.
- Mr & Mrs Williams (Penarth)
Many thanks for completing the move last week. The men turned up on time, even though it was early! They were very polite and got on with the job. They were constantly asking if things were OK which was very reassuring as it was the first move for 11 years. All done by 3.30pm which was great and meant we could unpack and be in the house in a good time. I would definitely recommend the team!! Many Thanks.
- Rachel Meek
Just to say this was a great service. Thank you.
Colin and the boys were brilliant. Nothing was too much trouble and they were really efficient, friendly and very helpful. All in all it was a very good service and price, and we shall be using you again to help us move the last few items from the house in due course. Best regards,
Well what a day! Your removal guys were absolutely great! So kind! If ever there was a day where I needed a bit of cosseting and reassurance, it was yesterday! I felt completely overwhelmed at the daunting task but I have now drawn a line under my traumatic life and looking forward to being with my little girl, I really can't thank you and your team enough, mom was in bude waiting, she said to me she felt really sorry for your guys because it was pouring down! Even my little girl Summer took to them and bless her she was trying to help! Anyway, regards to you too and thank you for making such a traumatic rush for me as smooth as could be, what a pleasure it was meeting such lovely people :) x
Merthyr Self Storage dealt with a move for me from our house in West Sussex into storage with them (for 5 weeks) and then out of storage into our new house in South Wales. I initially chose them because their price was very competitive, but their customer service proved to be 1st class (they kept in regular contact while we were waiting for our house to complete) and they dealt with both moves in an efficient and helpful way. A caring and professional company - would not hesitate to recommend.
- Jane Jones
Excellant, considerate service, would reccomend you to anybody else. Thank you. Regards,
- John Jones
Many thanks for arranging our removal at such short notice. We were very impressed with the courteous and hard working attitude of the team and would have no hesitation in recommending your services to anyone. In addition to this, the price quoted was very competitive for such a professional service. Kindest Regards,
- Glynis & Gordon Casey
I am very happy to give you feedback. We used your firm Merthyr Self Storage for our move from Mumbles in South Wales to the outskirts of South West London this week. I have nothing but praise for your team of three polite, courteous and friendly men, who packed on the first day, loaded the vans the second day and then delivered and unloaded so quickly on the third day. I would happily recommend your company and have already been telling friends how good you are. Regards,
- Mary-Lynne Jones
A few weeks ago we found ourselves with a gap of a few weeks between moving out of one property and into another. We contacted Merthyr Self Storage and rented a large storage container for our furniture and contents while we arranged to stay with family. We booked their movers as it seemed easier to book the whole package. On the day of moving they arrived and began loading the van. Everything was handled with care and even the more awkward pieces of furniture were removed with no damage to them or the house as we had experienced previously with other movers. They also wrapped more delicate pieces like sofas to help protect them. The men were pleasant, helpful and went out of their way to make things as stress free for us as possible. They delivered everything to the storage unit and arranged everything in there carefully to make the best use of the available space. Now all that remains is for us to book them again to move things from storage to the new house and I am confident that this will be as stress free as the move out was.
- Leigh Drewett
I have stored with different companies before, and I would just like to say that everyone from the first contact through to the move today has been extremely helpfully. The two removal guys today where very professional, polite, and helpful. Regards,
- Allison Camilleri
My feedback; affordable price; flexible picking up and delivering dates; easily approachable; efficient. Thanks and Regards,
Thank you! I found the service very good, they were early in arrival and cheerful undertaking the task of moving all of our things! Reasonable rates I would definately recommend and use again! Many thanks,
I would just like to say that the whole service was excellent. I didn't know my removal date for over a month and all the while MSS were there supporting me... They knew I was at the mercy of my estate agents and solicitors and yet they patiently waited for the date and then they completely accommodated me when it was finalised. The team that were assigned to us were professional, courteous and couldn't do enough for us. We didn't have any breakages and all our belongings were secured correctly and with complete care. I have to say I wouldn't hesitate at all if I needed a removals company again - it would be MSS. So thank you!
I was extremely pleased with the service I received. During a stressful time moving home. Your staff were friendly, helpful and professional. I would recommend the service to anyone who is moving home. Best Wishes,
Hi. Lovely young men who very helpful. Able to move furniture with ease. Very pleasant and happy to help in any way.
The guys who helped us move on 31st January were great. Ricky, John and Sebastian worked so hard from the minute they arrived until the end, which was gone 5:30pm. They had horrific weather all day yet their spirits and enthusiasm never faltered. It was a shame that we had to do two trips as the vans were too small but the guys were unphased and made sure everything was brought to the new house. Sebastian in particular was a lovely guy who was very friendly and kind. We would recommend you to friends and we would use you again too. A stressful day was made enjoyable with your guys. Thank you so much.
- Mike and Elin
I was extremely impressed by the service you gave, both with the arrangements for the move, and all the work on the day. Your colleagues arrived in London on time and got the furniture and boxes into the lorry very quickly and efficiently, and they were equally efficient unloading in Brecon. I would have no hesitation in recommending your company. With many thanks,
Hello! As per my telephone call on the 27th of January 2014 - just wanted to say thank you to the team that helped us move on the 10th of January 2014. We couldn't have managed the move without them. They were absolutely brilliant in all respects and didn't stop working from the time they arrived until they left late evening. Nothing was too much trouble and they were always pleasant and very helpful. We will highly recommend your services. Thanks again for a STRESSLESS move. It was a pleasure! Many thanks and kind regards.
- Bev and Wayne
Well the team arrived two hours late and my fridge/freezer does not work at all. So a bit disappointed and discouraged really not happy about that. However, the young men that helped to move me were very polite and friendly and were willing to help. Regards
- Julie Edwards
I would just like to say how impressed I am with Merthyr Storage. They conducted my house move on the 30th August with speed, professionalism and courtesy. The two removal men worked non-stop and nothing was too much trouble. I have also booked storage space at Merthyr Storage and the service from start to finish has been efficient and secure. I would not hesitate to recommend Merthyr Storage and plan to use them again myself in the future.
- Bev Oughton
Thank you for providing your services at such short notice, it was a great rush in the end, but the day went as smoothly as it could. May I compliment the team who helped me move, they were courteous, polite and helpful and went about their work with calm professionalism. Everything arrived in one piece (pity about the sofa, which is still in the garage, it is just too long to get into the lounge). I would certainly recommend your business.
I found the two removal men very helpful and friendly and the cost was very reasonable. They got on with the job without any fuss. If I ever need to move again I would certainly seriously consider using Merthyr Self Storage. On the basis of my experience I would happily recommend them to anyone else wishing to engage a firm of professional removal people. Thank you.
- Peter Lewis
We were very pleased with Merthyr Self Storage, they were polite, efficient and most importantly careful with our belongings. We also appreciated their quick communication in the run up to our move.
I have to say that we moved house on Friday and everything was pretty stressful EXCEPT for the amazing team from Merthyr Self Storage who helped us pack and move. I am so glad we paid the extra for the day of packing help. We had four guys both days and they worked like Trojans and with such an amazing positive supportive atttitude, even after waiting for over 3 hours in the van whilst we had mortgage problems to sort. Never a grumpy face or gruff word was uttered. Can't recommend them highly enough. They made what could have been a terrible day much easier to cope with. Thanks so much to you all!
- Wendy Sadler
Thank you for the way my furniture was taken from my old house to my new one and thank you to Luke for the respect he shows to who ever he talks to!
Great service! The guys worked so hard throughout the day. Would defintely use Merthyr Storage again.
Your guys, apart from being an hour late, were excellent! All three (initially 2 as I believe someone didn't turn up) were helpful, friendly and professional in all aspects. They took care of our belonging s we would wish and were a delight to deal with. This is the second time in 2 years we have used your company for removals and would not hesitate to recommend in future. Many thanks!
We were very pleased with the fast, efficient and professionals services that we received. The whole experience was very smooth and we would like to thanks the boys for their hard work. Merthyr Self Storage was recommended to us by a friend and we would be more that happy to pass on our recommendation to others. With many thanks.
- Nerys & Gildas Griffiths
Thanks so much for your assistance in moving my tenant. Your drivers arrived promptly and were professional and courteous. They worked well over the hours they were paid for without complaint and helped package up belongings to ensure the move went swiftly. Thanks once again and I would definitely recommend your services. Kind regards
Everything went smoothly with the move thanks. The boys were pleasant, hard working and helpful and did the job as quickly as possible with the minimum of fuss. Thanks very much.
After hiring vans a number of times off of Merthyr Self Storage I decided to have them move us from Manchester to their storage units and I can honestly recommend them very highly. The three men that moved all my stuff were very helpful and very professional and honest people and I would recommend this company very highly - one very satisfied customer! Thanks
- Mrs S. James
I would have provided feedback in any event, as we were so impressed with the service we received from your guys. They arrived in a timely manner and completed the move in a meticulous fashion. Both gentleman were courteous and helpful and we felt confident that our furniture was in safe hands. I would recommend your company without hesitation. Kind Regards.
I was very impressed with the attention I experienced whilst using the removals and storage service. They took a great deal of care with my goods and nothing was too much trouble for them, their professionalism and experience helped get me through a stressful day and I would recommend them to anyone thinking of moving home.
- Mrs M. Jones
Hi all, your removal team was fantastic. They were polite, friendly and really helpful. The move was quick and efficient. Everything in the right room and care taken over everything from the flat screen tv to the kids cuddly toys. I would recommend them and would not hesitate to use them again. Kind regards.
Firstly a huge thank you for the service you provided on our house move the professionalism proved an absolute blessing. Secondly the team headed by Ricky were amazing a credit to your company and I will recommend you at every opportunity. Many thanks and the kindest of regards.
Please give those four lads a huge thank you they were truly amazing! Good luck for the future and as an estate agent I WILL be recommending you! Merry Xmas.
I am very happy with the service that was provided by your company and the removals men were excellent. They arrived early, worked incredibly hard to move our stuff into the van and out the other end! There were no breakages and overall a very slick operation. I am most grateful. Please pass on our thanks for their hard work. It made the whole moving process a lot less stressful. Absolute professionals on all levels. Thank you.
I would just like to say how impressed I am with Merthyr Self Storage. They conducted my house move on the 30th August with speed, professionalism and courtesy. The two removal men worked non-stop and nothing was too much trouble. I have also booked storage space at Merthyr Self Storage and the service from start to finish has been efficient and secure. I would not hesitate to recommend Merthyr Self Storage and plan to use them again myself in the future.
I initially used this company for 6 months - that was 4 years ago! Always happy to help and I leave knowing all of my belongings are safe.
- Graham Davis
I just wanted to say a really big thank you to your team who helped us move on the 2nd July. I have to say your service was very professional from quotation stage through to the team who moved us on the day. The guys were brilliant and so professional, knowledgeable and also very careful with our goods. Should we move again I would definitely use you again! Many thanks and regards,
Hello, the removal was brilliant! They were really hardworking and quick too. Lovely honest men! I'd always use Merthyr Storage (Removals) in the future if needs be. Best wishes,
I moved from Merthyr Tydfil to Swindon on the hottest day of the year so far – July 8th 2013. The 3 guys on the van were simply awesome. Had the house emptied in under 2 hours and re-situated into a 2nd floor apartment in Swindon by 4 o’clock that afternoon. They hardly stopped at all except to ask for glasses of cold water!!! The quote was very reasonable and all my possessions were treated with care. I couldn’t have had a better service. I would recommend MSS Removers to anyone. Thanks again guys,
- Phil Lewis
Many thanks to Jason and the rest of the team. Both my sons were very complementary regarding the deliveries done to Bonvilston & Ystrad Mynach on the Thursday of all the garden furniture. The crew that came on Friday to do the house move were very helpful, cheerful & proficient. Nothing was too much trouble for them and this contributed to a reasonably stress free move for us. I will not hesitate to recommend your company to anyone I know needing removal facilities. Kindest regards,
- Graham & Jane
Many thanks to MSS. The removals men were very hardworking and efficient. There is only one way to describe Jason and the lads, Just "perfick". Kind regards and Best wishes,
- Emelia and Alan Ullathorne
Just to let you know how happy I am with the service I received from Merthyr Self Storage. They moved me from a 3 bed house in Mathern to a 3 storey town house in Chepstow - which is quite a bit smaller. The three guys worked extremely hard in really hot weather, were friendly and nothing was too much trouble. The price was also extremely competitive! Will definitely recommend to others. Yours,
- Tracy Cameron
Colin and his team were fantastic on the day that we moved. They were fast and efficient. Would definitely recommend Merthyr Self Storage to friends and family. Many thanks you Jason for arranging our move.
We were very pleased with the team you sent us. They were friendly, professional and worked swiftly. We found the whole process hassle free. We would definitely recommend you to our family and friends. Diolch yn fawr for a great service.
- Ceri and Mark Brueton
Ceri and Mark Brueton I would like to thank you for a stress free move. Everything went smoothly and the staff were great !!! They worked really hard and efficiently - Would use your company again and i will recommend your removal service to all my friends and family. Regards,
- Liz Watts
Would like to thank merthyr storage and removals for their professional job on moving us to our new home a very quick and successful company to move us well done and thank you.
- Mr D Jones
Just a few lines to thank you and your company for the professional way you all handled our recent house move. Considering all the complications involved and the hold ups caused by other parties, we thought we would go nuts but your team coped totally. Thanks once again to the best removals team out there.
- John and Angie
I cannot speak too highly as to the service we received with our move. They were professional and took care when loading all items. They were very approachable and made what can be a stressful experience very easy. Many thanks.
- Tony and Fran
We couldn't have asked for a better service. The guys were absolute stars; swift, careful, friendly, polite. We felt pretty useless as they did it all!! I will definitely recommend you and have already been telling friends how excellent you were. A massive thank you from us both.
A fantastic team led by Jason that made a potentially stressful move a pleasure. Safe, reliable and ever practical they will make any move a breeze. We are delighted. Thanks,
- Matt Morgan
Hi there all at Merthyr Self Storage, We recently used you to move us all to Cornwall, and I must say that the customer service was excellent. The boys who moved our stuff were courteous, respectful of our belongings, friendly and very efficient. They were punctual and I can't recommend Merthyr Self Storage highly enough! Special thanks to Jason, Colin and David. Best regards,
- Rosemary, Lorna, Elyn and Efan
I knew you were the right company for me from when we first spoke. Your sales manager was courteous, polite and well organised. He knew what he was talking about and I quickly decided he was someone I could trust. Other companies came in with lower quotes but I decided to stick with MSS, I liked the sound of your hassle free service and was willing to pay more for it. You only really find out what a company is like when things don’t go to plan. There was a last minute hitch with the move, the flat we were moving to wasn’t ready as promised. Your staff were superb. I was stressed enough with other aspects of the move so appreciated the fact that MSS were being supportive, understanding and helpful. You ensured your side of the move was hassle free as promised. Thanks, I’m very happy that I chose your company for the move.
- Jatinder Seehra
I would recommend this company too anyone as it was such a fab company, the removal team were fantastic and the did such a fantastic efficient and professional move that I personally was grateful for I couldn't have got a better company considering that I moved from wales to Plymouth, many many thanks too all of you for helping my move go smoothly.
As far as I know, all went well with the move to Cambridge of all my sister's furniture etc. from storage The van arrived on time as arranged. I understand that she returned a pair of vases to be put into my locker number 84. Hope that this is alright. Many thanks to you all at Merthyr Storage! Always very helpful and professional. Best wishes,
- Mrs Margaret Powell
Hello - a wicked, fast, efficient service, great delivery drivers and great management. When it comes to Business, Communication is paramount and Merthyr Self Storage was great in this area. Thanks a lot for the move... we choose Merthyr Self Storage for one reason communication, they where the most expensive out of all out quotes, however I was still very happy with the service I received. Kind Regards,
- Craig Roberts (CEO at invisioncommunity.co.uk)
Just a note to say 'Thank you' to the team that moved us home at the beginning of the month. Second move in six months went with out a hitch! Thanks again for everything, Kind regards,
- Liz Wicks
In response to request for feedback please note the following points;
1. We were impressed with your ability to negotiate the unit cost.
2. The service we received when we attended the office was efficient. All paperwork was explained and accurate.
3. The collection of the furniture was punctual and the lads were pleasant and courteous. The furniture was handled with care.
4. I would highly recommend you to others, as I believe if the service is good and local then they must be shown support. I will be looking to hire a mini-bus soon and will definitely choose your company over another rental firm. Thank you, Regards
David, Jamie and Josh were excellent. Really quick and careful, polite and helpful. They even helped me to drop some stuff to the tip. I would recommend Merthyr Self Storage to anyone. Best regards,
Excellent service during a stressful day, the 5 man crew were professional, very polite, helpful and happy in their work. Their positive attitude and ability to communicate throughout the day gave us piece of mind. We would recommend Merthyr Self Storage & Removals without hesitation. Many thanks to Jason and the crew.
- Claire Gardener
Thank you for organizing my move. The men were great and so nice and helpful and I could not fault them. My only sadness is that your men had to take my wardrobes away as they would not go up the stairs. I will recommend your company.
We are at last back on line after BT ironed out our problems and reinstalled us! We can therefore now email you and thank you very much for a problem-free removal of all our house contents and garden stuff on the morning of 25th October last, and on the following day, the 26th, off-loading at our new abode. The above was all professionally undertaken by your company employees, together with the initial advice given to us, and we are delighted to recommend your services to your potential clients. We wish you well in the furtherance of your business.
- Mr and Mrs G. Power
I would just like to say that I couldn't fault the service provided - the removal men were very professional in their approach, they were extremely careful with my possessions and also took great care not to mark any walls or carpets; they certainly made the whole experience so much easier to deal with! I had never used a removals service previously, and now would never look back ! I can honestly say that I was completely satisfied with the level of service provided, and would highly recommend your company to anyone thinking of moving house. Many thanks to you all for all your help.
- Alison Hope
Just a quick line. Dean did a fantastic job with my move on tuesday. Wouldn't hesitate to recommend him or your company to anyone. Absolutely magic. Many thanks!
Another great move with Merthyr Self Storage and they even took one of my items down to my parents house. They were so quick unloading the van and everything was put in without causing any damage to my property. I will definitely be keeping their contact details.
- Annabelle Harrington
Thanks 'team' you were great workers ;-) see you next time!
At long last after 6+ weeks we have broadband. Please thank all concerned for their hard work on 29th/30th August after what was a very difficult time when the van broke down after loading. The boys were professional and listened to my concerns regarding lifting and loading my "house" they used protective coverings as requested; I would suggest that it may be useful to make sure that delicate material on bed bases be covered or all straps used are cleaned; as due to a need to strap securely in the van (and extra time strapped in after breakdown) there was some dirty marks on the upholstery of the bed bases. However this did come off with general upholstery cleaning. I confess that I was somewhat apprehensive about the move, not least the need for 2 vans as I had a lot of garden furniture and plants to be move, but things otherwise went quite smoothly.
- Anne Moore
I am really sorry to have taken so long to reply to you. I was really impressed with the way Merthyr Self Storage handled my house move, from initial visit to the friendly, hardworking guys who came on the day. Thanks.
- Gordon McKerrow
The guys who brought my furniture, Dean, Ricky and sorry I have forgotten the third guys name, where all fantastic. The property was unloaded quickly, with no fuss and the few things to be put indoors were done so, conscientiously and with grace. A heartfelt thanks to them, it was a very long day, at the end of a busy week.
- Victoria Tuck
Great service received from the guys at Merthyr Self Storage. Very professional, and even took the door off to move some furniture and put it back on again when they had completed the job. They were so fast, I was very impressed.
The removal guys did not turn up at 9:00am but they made the removal go very smoothly treated my things with care and attention.
I am generally satisfied with the service. One thing that I would have wanted different was that the mattresses be wrapped before being transported so that the sides wouldn't have touched surfaces etc. Other than that your staff were great.
I could not have asked for a better service. Provided service beyond duty. Made the move completely stress free. Would certainly recommend to others. Very pleasant and friendly in addition to being especially professional and efficient. Very pleased with the service. Thank you very much indeed and all the best.
- Dr. Ram
We approached Merthyr Self Storage to do our move because they had been so helpful with looking after house contents whilst we were looking for somewhere to buy. Colin, Ricky and Kelvin were the team who did our move. Throughout they were helpful and thoughtful and looked after our belongings as if they were their own. There were the inevitable delays before gaining access to our new house but no complaints or impatience from the team! Some of our items were difficult to move such as trees, but they didn’t seem put out. And some of our belongings were in storage and some in our rented accommodation which complicated the move. Above all they were cheerful and calm during the whole process, which is exactly what is needed. A first class service.
- Catherine and Shaun
We are very happy to provide the feedback for your recent removal service from Wales to London. Your manager Sam was excellent to organize the desire date & suitable van for our house holds goods to be shifted to London. Both the Boys ( J & J ) were very pleasant to do the job of Removals with a smile. They went the extra mile to help us & taken care of our stress of moving the stuff. I am happy to recommend for your services to any of my friends & will be delighted to use the service in the future too.
- Dr K. Ojha
Sorry for the delay in replying, getting broadband up and running proved more of a task than expected! My move went brilliantly! Couldn’t have asked for more. Dean, Chris and Chris were absolute gems. Please pass on my thanks to them, once again. Jason was really cool too. I would highly recommend your service, and should I ever move again, would contact you without hesitation. Lost Sky & TV remotes and a toilet brush somehow during the move! Thanks again.
The move went very well today. The removal men very quick, polite and skilled. We feel happy if the same people will be doing our next two moves planned for August.
- Charlotte Christinia
From my initial enquiry to the end delivery I found you to be 110% professional, honest and extremely Reliable. The communication and speedy response in all areas was first class. Enquired on the Saturday morning, received a call an hour later, deal was done on the Monday, moved was completed on the Thursday, great service all round. My thanks to Colin and his team. Many thanks.
- Phil Cafferkey
The service was great – efficient, with helpful staff.
Great service received from the guys at Merthyr Self Storage. Very professional, and even took the door off to move some furniture and put it back on again when they had completed the job. They were so fast, I was very impressed.
Many thanks for all your help regarding our move last week. From start to finish your company was professional and courteous. Special thanks to Calvin, Ricky and Josh, our movers, who were pleasant, courteous and nothing was too much trouble for them. They truly went the extra mile for us and as was promised, everything went smoothly. They were, all three, a credit to your company. We will be moving back to the original property after it has been renovated in six months and will be asking you to move us back. Thank you all again.
- Liz Wicks
Many thanks to you for our hassle free and safe removal.
- Shahood Ali
The removal lorry arrived at the time advised and the team were mindful of the carpets given the awful wet weather. They were polite and thoughtful given the stress that a move can create and discussed the anticipated time to load the lorry with the neighbors to help minimize disruption to their schedule for the duration of the loading. We hope that the move from storage goes equally as smooth.
The guys that carried out our move were very friendly, helpful and worked hard. The only downside was that they left our TV on the van although they did deliver it the next morning. I would recommend you to any friends.
The move went very well indeed. Your workers were friendly and helpful. They were really well organized and clearly took pride in their work. I was very pleased with all aspects of the job. I am sure the next part of our move will go equally smoothly. I will be in touch about this soon. Thanks very much.
The two lads who carried out my move were extremely helpful and the transfer of furniture etc went very smoothly, albeit it took a bit longer than expected but I think this was due to the team being 1 man short? Thank you for your services I would definitely use your company again if I move in the future but that will be a long time away if ever...
- John Griffiths
Yes, delighted. We were all (me, my husband, my mother) really impressed by the service. The guys were really calm, courteous and efficient and we’d have no hesitation in recommending them. All the best.
Thank you so much for everything you did for us, we were so pleased with your service. After all the messing about our end with the dates and times to pick up keys etc, you were fantastic at going with the flow and helping us along the way (and keeping Laura calm). We really couldn’t have asked for more. The guys were great both packing and unpacking the van, and did more that we expected. We really are so grateful and pleased we went with you guys and would recommend you 100% to anyone else, Many thanks for everything.
- Rob and Laura
Thank you for your assistance in moving a fridge freezer for me, was moved on very short notice, movers arrived at time specified and was delivered with no problems or hassle. Would recommend to family and friends, hassle free.
- Christine Evans
I moved house on Friday 20th July 2012, my partner was away and so I packed the contents of our house alone, it took a great deal of time and I was extremely tired and stressed out by the time the removal van turned up in the morning, the team, were absolutely fantastic and straight away relieved me of my worries and stress!!!!!! I would like to say a huge thank you to all the men concerned and let them know how much their professionalism, friendliness and relentless hard work was appreciated!!! They made my house move possible!! I would not hesitate to recommend Merthyr Self Storage and removals to anyone.
- Deb Thomas
With regard to the service provided, I would like to advise that the team who oversaw our removal both into and out of storage were both professional and courteous. Jason is a key asset to your company and I wouldn’t hesitate to use Merthyr Self Storage in the future.
- Alison and Darren Lewis
Great service and prices form the guys at Merthyr Self Storage. Would definitely recommend to all friends and family.
- Lyn Williams
I can’t praise this company enough. Their standards of service were excellent and they were extremely helpful. I would highly recommend them, and would not hesitate to use them again in the future!
The lads were stars and that side of the move went well. Please thank them again for me – I’ll be advertising their services to all my mates. A friend and I moved the stuff from one flat to the other on a hand cart, and although it was hard work it also went well.
- Michelle Chalmers
We have stored our caravan for the past year and are very pleased with the service we have received. Everyone is very courteous and willing to assist us. Thank you.
- Ian Clark
Friendly caravan storage facility that does exactly what it says on the tin.
- David Edwards
I must say I find the site extremely well kept and orderly with staff who are always helpful, friendly and efficient. Good value for money and I’ll certainly be extending my contract into 2010. Many thanks…
- Jeremy Taylor
Great service and have piece of mind that the motor home is secure! Well done on your first year. Good luck and thank you!!
- Dean Roberts
I took out an annual subscription in November 2008, as I considered the facility excellent value for money. I have no regrets, quite the contrary, I have enjoyed a friendly and professional service 24/7! Security is second to none, which keeps my caravan Insurance provider happy enough to discount my annual premium. I have recommended Merthyr Caravan Storage to many people and hope to enjoy many years of safe storage with such a friendly owner...
- Keith Davies
Excellent secure facilities. Very flexible with times, saves getting stressed not having to rush home after holiday to caravan storage, due to 24hr security staff who are the most helpful. Would recommend to everyone. Very reasonable rates for service offered...
- Harold Davies
I am very happy with the service provided at your caravan storage. If there are any problems the staff will always do what they can to help. I look forward to continuing with the use of your storage knowing it will be safe and I am able to come down any time...
- Pearl Gafoon
Getting involved with Merthyr Caravan Storage is one of the best things I’ve ever done, the staff are so friendly and the facilities are Excellent…
- Steve East
Well i can not thank the guys enough for the work they did for us was outstanding and would reccomend them to anyone who was moving. nothing got broken. they worked hard and i couldnt have asked for more colin was fantastic they all worked well together. so once again thanks jason was well please and will deffo put reccomendation on your site.
- Celia and Dean
Just a quick message to tell you that i was totally impressed by your staffs service that they provided for me last year. The job was carried out within the agreed timeframe and went without a hitch. Merthyr Self Storage certainly are highly efficient and went that extra-mile through their professionalism and customer service. The team deserved their cuppa at the end of the job. I would highly recommend them.
- Rhod Gethin
Happy Christmas to everyone at Merthyr Self Storage – we were very impressed with the service and especially considering the weather! Moving is a very personal experience and you made it run very smoothly.
- John Bessant
Just an email to thank for the fantastic job the boys did when we moved house on 25th Feb. All went smoothly- you provided a hassle-free service from start to finish.
- Rachel and Paul
I just wanted to say a big thank for the move you helped us with to London in early March your guys did a great job , we very polite , careful and helpful. Thanks again.
I am e-mailing to thank you for the exceptional standard of customer service and care your staff gave when handling our home removal on the 25th May. We were very impressed by the proffesionalism and courtesy of your staff. Nothing was a problem to them and their cheerful disposition made what is normally a stressful time a lot more easierto handle. Please extend our many thanks to them. They are an asset to your company. We would reccomend your service to anyone who is seeking a removal service. Best wishes for your future growth and success!
- Allen and Maria Emptage
I have no hesitation in recommending Jason and his team to do any removal job. Nothing was too much trouble and everything was done efficiently, effortlessly and cheerfully.
I’ve not used a removals company before – I have always done it myself, so wasn’t sure what to expect... Guys turned up on time and got on with it! Friendly and helpful, we all had a bit of a laugh!! No damage, everything went where it was needed – all in all a good move and I would be happy to recommend you guys!
We moved on the 29th March 2012 and used your services. Every step of the way from your introduction, the quotation meeting and the day of the move was just a 1st class service. We also thought your price quoted was excellent too. We were really thrilled with your company and would certainly recommend you to anyone looking for storage or a removal firm. Thank you very much to everyone involved with us.
- Adrian Griffiths
Excellent service, really helpful team and at a very good price. I would recommend them to anyone. Your guys did a great job and offered a level of service you wouldn’t really expect from a Merthyr company, let alone one in Wales. But maybe working for WAG for the past seven years has clouded my views…
- John Rowland
I use Merthyr Self Storage on a regular basis for professional office moves and storage. The service is slick, timely and cost effective offering Good Value for money on an “As and when needed” basis. The team go further than is required and offer solutions beyond the normal service one would expect from a removal and storage company. They will always remain on my speed dial as the first point of call for storage and removal needs.
- Gerald Cole
I should like to say that I found the removals service provided by Merthyr Self Storage to be excellent. As everyone knows, moving house is a stressful business at the best of times particularly when the move is a long distance; Edinburgh to Newport in this case. The guy’s who came to take my belongings were professional, friendly and put me at easy straight away. I particularly appreciated that they all introduced themselves by name so that I didn’t feel like there were strangers handling my belongings. They very quickly worked out a 3D jigsaw to fit everything in the van and even offered to take some things I was planning on putting in the car to make life easier for me. It all happened very speedily and before I knew it, the flat was empty and I was on my way.
- Alison Charlton
All the moving team from Merthyr Self Storage were polite, punctual and hard working. They were efficient in packing up the house on one day and moving us into our new home on the next day. They provided plenty of packing sheets and flat packing boxes for the move. Nothing was damaged or broken and everything was delivered safely and on time. A good job!
After recently dealing with yourselves and putting a few items into storage I can only say that your service was very professional and that everything went smoothly, no hitches, thanks again for a wonderful service.
- Gary Watkins
I just want to say thank you to your staff who moved my furniture today, they were polite and professional, I will definitely recommend you to friends and family. Thank You.
- Donna Groves
We would like to take this opportunity to thank you and your staff for the excellent removal service which you provided for us in April. Your ‘Removal Staff’ were exceptionally professional, friendly and nothing was too much trouble. They helped to make what could have been a very stressful experience, far less chaotic. We would have no hesitation in recommending your ‘Removal Service’. It was a pleasure dealing with you.
- Sue and Peter Robinson
I would like to thank all the team who helped us move. The team were great and very helpful. I was amazed to come thorough the move. thanks again for a stressless move. will be in touch soon.
- Tyrone Moore
I would like to firstly say what a profesional and friendly approach your team provide, I could not have asked for a better team than Jason and Josh on Monday who helped with the smooth and stress free move due to their upbeat personalities and organised aproach, I will say that trying to move on my own was quite daunting but I need not have worried and would highly recommend Merthyr storage to anyone thinking of moving due to your competitive pricing and fantastic customer service. Please pass on my thanks to both Jason and Josh.
Josh was absolutely fantastic very professional and extremely courteous. He told us he had only been doing the job a short amount of time, but his professionalism was of someone experienced, he is an absolute asset to you company. Please pass on our thanks to Josh. Thanks Again
I apologise for the delay in replying, but I have only just received my Broadband connection. I would like to thank your firm sincerely for the efficient, friendly and thoroughly proffessional servce offered by the Company and especially for the expertise from the three gentlemen who actually carried out the move. They were friendly, speedy, and extremely careful in moving my furniture and other effects, disassembling and assembling beds and tables at the new residence, whilst remaining totally proffessional and focussed on the job in hand. Please extend my sincere thanks once again to them all and I would certainly recommend this Company Thank you.
- Madeline Selwyn
Hi, so pleased that we picked mss, they made the process of moving a lot less stressful, from the initial pick up, to storage thro to the return of our possessions. They were very understanding and flexible on removal and return dates, and worked with us. They were also the most reasonably priced storage in our area. Would happily recommend them. Regards,
I would like to thank you and the team for all the help you have given me, and for making the move as smooth as possible. Nothing was too much trouble for you and I felt confident that things would go well. This this was indeed the case. Everyone was polite and friendly, as well as being professional in their approach. I would gladly recommend your company to others. Kind regards,
- Mrs Cynthia Rees
Just to say a big thank you to your team yesterday. The weather was awful, all 3 were great and made the move go smoothly and stress free for myself. They were all helpful and friendly and worked hard. Thank you for the overall service, fortunately you were flexible to fit us in. We will be contacting you in near future for our next move as we are only here till summer. Merry Christmas and Happy New Year
Thank you for your hard work and dedication. I have already sent an email out to all Taff Housing Staff stating how helpful and supportive you have been with accommodating quotes and the needs of our tenants and hope to send more work your way soon. Thanks,
Dear Martin, Jason and colleagues, many apologies for not replying to your email until now. As you can imagine we have been busy sorting out the house, and generally cleaning up ready for the new owners. Thank you very much for your co-operation with moving and storing our furniture from Brookwood. It was a truly efficient and professional service. Colin, Christian and Ricky were real gentlemen. I shall be in touch in a couple of months to ask you to move my furniture etc. back to our house in Llangynidr. In the meantime, thank you again and very best wishes to you all.
- Mrs M M Powell
Hi, just a quick line to say that you moved me on Feb 2 2013. I was very impressed with the team you sent, they were fast,efficient and very pleasant. I would have no hesitation in recommending you and them to anyone. Thanks,
- Val Gore
I had a great service from Merthyr Self Storage (Removals). The guys loaded up really quickly and were very friendly, despite my purchaser causing delays they got it all into the new house in the dark and rain.
- Sarah Ong
The three guys who moved us yesterday were absolutely faultless. They worked hard and diligently without a break. Nothing was too much bother, including me faffing around trying to decide where things were to go while they were holding heavy boxes. Thanks a lot.
- Sarah Vining
Hi Jason, I'm so glad you were able to give my lovely friend Claire a great quote, As she is using yourselves to move also... The company you work for are a great company.